Legal & Compliance
Privacy Policy
We care about your personal data. This policy explains what information we collect on royalsuper.com, why we collect it, and how we protect it.
Last Updated
June 2026
1. Who We Are
Royal Marketing & Distributors (Pvt) Ltd ("Royal Super", "we", "us", or "our") is the data controller responsible for the personal information collected through royalsuper.com. We are a Sri Lanka-based manufacturing, importing, and distribution company with over 30 years of industry experience, operating across lubricants, aerosols, household chemicals, car care, and hardware product categories.
Registered Address: 34, Paratta Road, Keselwatta, Panadura, Sri Lanka. Privacy enquiries: info@royalsuper.lk
2. What Personal Data We Collect
We may collect personal data from you in the following ways:
- Information you provide directly — When you contact us, submit an enquiry, apply for a career opportunity, or request a contract manufacturing consultation, you may share your name, email address, phone number, company name, or message content.
- Information collected automatically — When you visit our website, we may automatically collect technical data including your IP address, browser type and version, device information, pages visited, time spent on pages, and referring URLs through cookies and analytics tools.
- Business partner information — If you represent a retail partner, distributor, or contract manufacturing client, we may collect relevant business contact details, correspondence, and transaction records.
3. How We Use Your Personal Data
We collect, process, and use your personal data only for specific, limited purposes:
- Responding to your product, service, or partnership enquiries
- Processing career applications and communicating with job candidates
- Providing information about our products, brands, and contract manufacturing capabilities
- Improving the functionality, content, and user experience of our website
- Fulfilling legal and regulatory obligations under the laws of Sri Lanka, including the Personal Data Protection Act No. 9 of 2022 (PDPA)
- Protecting the security and integrity of our website and business operations
- Communicating updates relevant to existing business relationships
5. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Consent — Where you have provided clear consent for us to contact you or use your data for a specific purpose.
- Contractual necessity — Where processing is necessary to enter into or perform a contract with you or your organisation.
- Legitimate interests — Where we have a genuine business need that does not override your fundamental rights, such as improving our website or responding to business enquiries.
- Legal obligation — Where we are required to process data to comply with Sri Lankan law or regulatory requirements.
7. How We Protect Your Data
Royal Super implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure:
- Access controls limiting data access to authorised personnel on a need-to-know basis
- Encryption and pseudonymisation of data where practicable
- Regular security assessments of our IT systems and website infrastructure
- Contractual confidentiality obligations on third-party service providers
8. How Long We Keep Your Data
- Enquiry and contact data is retained for a reasonable period to address your request and any follow-up, then securely deleted or anonymised.
- Business transaction records are retained in accordance with Sri Lankan statutory requirements.
- Career application data is retained during the recruitment process and for a reasonable period thereafter, unless you are hired.
- Website analytics data is typically retained in aggregated or anonymised form.
9. Your Rights
Under the Personal Data Protection Act No. 9 of 2022 of Sri Lanka, you have the following rights regarding your personal data:
• Right to be Informed: Clear, transparent info about how your data is used.
• Right of Access: Request a copy of personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion where there is no lawful reason to retain data.
• Right to Restrict Processing: Request we limit how we use your data.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time.
• Right to Lodge a Complaint: Raise a complaint with the Data Protection Authority of Sri Lanka.
To exercise any of these rights, please contact us at info@royalsuper.lk. We will respond within twenty-one (21) working days. We may request identity verification before processing your request.
10. Children's Privacy
Our website is intended for use by adults and business professionals. We do not knowingly collect personal data from children under the age of 18. If we become aware that personal data from a minor has been collected without appropriate parental consent, we will take steps to delete such data promptly.
11. Third-Party Links
Our website may contain links to third-party websites and platforms. These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before sharing any personal information with them.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website following the posting of changes constitutes your acceptance of those changes.
Privacy Enquiries
Have a question about this Privacy Policy or how your data is handled?
Phone
+94 38 2 242 242Address
34, Paratta Road, Keselwatta, Panadura, Sri Lanka